Bonnie & Joe Medici, Fraser, MI

"Mortgage financing from Pinnacle and Jim Casler, 3 words: Informative, Trustworthy, Easy! Thanks Jim."

D.P. Kinsman, Fenton, MI

"Jim, Elaine and I have always felt comfortable in our dealings with you and 100% satisfied with the service that you provide.

"The most important aspect of our business relationships in the past 7 (seven) years has been the trust that you projected from the beginning, and have continued to follow through with in each one of our transactions.

"Keep up the excellent work!"

Andrew Turner, Ann Arbor, MI

"I have used Jim for multiple transactions since 1996. He has always made the process pretty simple and stays in communication. Jim provides a competitive quote on interest rates and gives insight and analysis on the different types of loans. I would recommend Jim for the beginner in real estate as well as the experienced.

"P.S. Thank you for the great picture of the house."

Annie Hwang, Ann Arbor, MI

"Jim at Pinnacle walked me through my first home purchase. He was more than willing to take the time to explain all of the concepts in financing a home. He patiently explained the nuances of points, rates, different terms, and possible financing. I was expecting a major headache trying to figure out everything, but using Pinnacle helped make my first home purchase a relatively painless experience."

Lynn & Bryan Stevens, Clinton Twp., MI

"Dear Jim: Thanks so much in all your help in obtaining our mortgage. You were extremely helpful and were so patient with all our questions we had about the process of refinancing and what would be best for us. You really made us feel important and your prompt response to our numerous phone calls was appreciated.

"We will definitely let anyone we know who is in need of a mortgage about your company and the great service we received. Keep up the good work and thanks again for all your patience and time."

Stacy & Matt Baird, Ann Arbor, MI

Dear Jim, Your services were exemplary. We both felt very at ease working with you and highly recommend your service. You were very patient and informative to us as first time home buyers in a rushed situation. I hope this letter finds you happy and well. The painting of the house you sent floored us and the people at the title company. Thanx again !!"

Sarah & Buzz Argersinger, Ann Arbor, MI

"Sarah and I were extremely pleased with the first class service you provided on our refinance. You were very helpful in answering the many questions we had and advising us on the best route to take for our circumstances. The closing was problem free and on schedule. We would highly recommend your services and look forward to working with you in the future.

Wendy Hessling, Brighton, MI

"It was nice to talk with you again last week. We are all doing well and enjoying the winter weather - finally some snow!

"As we discussed on the phone, we think you’re "awesome". The qualities we find most appealing are your dedication and integrity! It is important to us to have someone who is honest and hard-working with our best interest in mind. In addition, we value your knowledge regarding mortgages (and other topics too!) You bring a personal touch to the process that enables us to enjoy spending all our money (ha!) - we feel relaxed and comfortable. Your business card says it all . . . FAST, EASY, DEPENDABLE AND TURSTWORTHY!

"P.S. Benny says Hi!"

Kimberly & Thierry Rolina, Ann Arbor, MI

“You have provided more than what a regular broker agent would. You are definitely someone that we can count on and trust. I will speak very highly of you.”

Leslie & Bruce Wagner, Ann Arbor, MI

“With my busy schedule, you made my life easier! You gave me a great rate and set me up at a time to close which was convenient to me. A few minutes and a few signatures and away I went. Thanks for working with Leslie and I. I’ll call with my next real estate financing needs.”

Michelle & Steve Barth, Ann Arbor, MI

“Thank you again for the trouble free refinance of our home mortgage. In a world where customer service is non-existent most of the time, your professional service is greatly appreciated. Also, your Pinnacle Report newsletter helps us to keep on top of economic trends.”

Bridgett & Tom Medici, Oxford, MI

“I want to thank you for the great job. We’re very happy with the low interest rate and great service.”

Kirk Blaszczyk, Chesterfield, MI:

“I just thought I’d write you a letter to thank you for handling my mortgage, you handled it in a professional and efficient manner. I also appreciated the fact that any questions I had were answered politely and fully. I would highly recommend your services and look forward to using your services when I purchase my next home.”

Angela & Thomas Van Nuck, Chesterfield, MI:

“This letter is to let you know how much we appreciate your help. Each contact that we have had with you has been very pleasant and professional in nature. Whenever we would try to reach you, you were able to respond quickly to our questions and concerns. My spouse and I were also very impressed with your knowledge base in this field. We would highly recommend you to all of our friends and family. Thanks again for all of your support.”

Mike Prochaska, Ann Arbor, MI:

“Just a note to tell you how much I appreciate all the help with my mortgage financing over the past six years. It’s just nice to deal directly with the President of the company, not to mention the phone calls to update us on low rates. Thanks for laying it out so an average guy like me could understand. I take comfort in knowing that when I talk to you about what’s the right thing to do for my family, you always have the answers. Thanks for the years of service, I see many more in our future.”

John Games, Fenton, MI:

“Jim Casler is the best mortgage broker we’ve ever dealt with. He is knowledgeable in his field, responsive, thorough and friendly. Most of all, however, his service and commitment to insuring that you have the right mortgage product, for your particular circumstances, creates confidence and trust in that your best interests are served. My wife and I would highly recommend Jim under any circumstances, anywhere, anytime.”

Jeanette Murdza, Plymouth, MI:

“You made the entire process of buying a home so much easier – no hassles, always working within my schedule during the process and making it convenient for me (meeting at my house, faxing info, etc.). Thank you!”

Anne Szary, Howell, MI:

“Dear Jim, We think you’re great! Thank you for the many years of wonderful, quick service in getting a mortgage. You are honest, dependable and knowledgeable about any questions we have had.”

Christina & Kory Rollison, Brighton, MI:

“Jim – You know we loved you! Thank you for being so efficient, timely, courteous and all around great! We’ll recommend you whenever possible.”

Diane Mason, Berkley, MI:

“Jim Casler has been wonderful to work with and I have recommended him to each person I know that may be financing.”

Stephanie & Michael Dorah, Ann Arbor, MI:

“Great Job! We always have a pleasant experience working with you!”

Unknown, Traverse City, MI:

“Very pleased with the process. My loan officer was most helpful and attentive. It was a pleasure doing business with you.”

Thomas & Susan O’Connor, Troy, MI:

“Ms. Carla Ramirez was very pleasant to deal with on the re-finance of our mortgage.”

Michael & Caroline Simaz, Traverse City, MI:

“Thank you for being so flexible with our timing and making this work for us.”

Chris & Scott Dejong, Milan, MI:

“Our refinance with Tommi/Pinnacle exceeded our expectations, and we generally set the bar very high to begin with. Thank you.”

Mary & Kenneth Laetz, Fenton, MI:

“I have never dealt with anyone who was more helpful and understanding than Jim.”

Terry Wilhelm, Macomb, MI:

“I'd like to thank you for your generous offer but that is not necessary. I greatly appreciate the "extra mile" that you take to ensure that your customers are satisfied and well taken care of. As far as giving me a hard time about the closing I expect that from someone that I consider a friend and therefore I expect that from you. Throughout my refinancing ordeals you have taken the time to explain the process and answer any and all questions that either Marianne or myself have asked. The process has been pretty painless up till now and based on our past experience we will continue to utilize your services and pass along your name to friends and family. Thanks for the outstanding service!!!”

Karen & Bill Roumell, Brooklyn, MI:

"From beginning to the end everything went very smoothly. James did an excellent job taking care of us -- he was very professional. I was also impressed how fast the process went."

Cheryl Alagna, Plymouth, MI:

"Tommi, I just wanted to take a moment and drop you a note to let you know how much I appreciated your dedication, professionalism and service while refinancing my mortgage. I feel you put my needs first and worked very hard to see that the process was smooth and effortless. Your efforts proved to me that you are a true professional and respect the time of your clients. Once again, thank you. I am very satisfied with the rate obtained and the fact that you handled every aspect of the transaction personally and with the least amount of time lapse. Your follow up and communication was superb! I will recommend you to the real estate professionals I know in the area."

Unknown, Metro Detroit

“Thank you for going out of your way to please us. Every time we talked to Jim he was so friendly, like talking to someone you’ve known forever! Also, thank you for the picture of our home. That was a surprise! I will recommend you whenever possible.”

Barbara & Michael Hoggard, Chesterfield, MI

“Your service and professionalism were outstanding. We will continue to do our business with Jim Casler and refer all our friends and family.”

Lisa Mohr, White Lake Twp., MI:

“Wow! Thank you so much. I will continue to recommend you to our friends, that is for sure. Not just because you do things like this, but because you really do a great job in handling purchases and refinances easily. I also really appreciate that you keep track of what is out there and if it is going to benefit us to refinance. I know that we don't have to watch the rates. It takes one big “thing to do” off of my list. I certainly couldn't expect a bank to do the same thing for us. Thank you again for all of your help and for always being so friendly.”

Lona Julien, St. Clair Shores, MI

“Great experience Jim!”

Joel Delaverge, Fenton, MI

“Jim did an excellent job. We were completely satisfied with his timeliness and knowledge of the business.”

Karyn & David Schoem, Ann Arbor, MI:

"Wow, talk about fast!!"

Debbie Renken & Rob Shigley, Mayfield, MI:

“Dear Jim, We are sitting in our dream home, thanks to you. You did an incredible job…we can’t thank you enough! Thank you for your long hours, your diligence, the limo ride (what a nice touch) and the sketch of our Mayfield abode (my personal favorite!! I LOVE IT!!). We will definitely recommend others to come see you. I enjoyed getting to know you…I hope you and your family can stop by (again – sorry I missed you the first time). Anyway, we wouldn’t be here if it weren’t for you. So, thanks again. I hope all is well.”

Unknown:

“Jim – You did a fantastic job. Thank you for your hard work – you put in a lot of extra hours!! I am very impressed!”

Angela & Jim Iwankovitsch, Clarkston, MI:

“I was very satisfied with everything. This was the quickest, easiest and best refi we have done.”

Pam Weber, Ann Arbor, MI:

“I was very satisfied with the services Jim Casler provided. He was knowledgeable, informative and very helpful. I would highly recommend him and look forward to working with him in the future.”

Unknown:

“Excellent, Courteous, Helpful and Creative.”

Unknown:

“Jim did an excellent job, and we would use his services again, or recommend him to someone else.”

Unknown:

"Outstanding, Personable, Creative Services."

Vito Cusenza, Realtor, Re/Max Associates, St. Clair Shores, MI:<?xml:namespace prefix = o /><?xml:namespace prefix = o />

“Thanks for your impeccable service.  We had a quick closing yesterday because of your attention to detail.  I will keep you in mind for my future buyers.  PS – I liked your timely, comical faxes also.”

Deborah Burnett, Re/Max Grande, Grand Blanc, MI:

“You were great & I’m sure I’ll be contacting you & I’m sharing your name.  Thank you.”